Refund policy

Return & Refund Policy – WESTERNPACKCO

30-Day Money-Back Guarantee

We want you and your little cowgirl to love your purchase. If for any reason you are not happy, you have 30 days from the delivery date to request a return and we will refund the price of the product.

How to request a return

Email us at flameblazerservice@outlook.com with your order number and the reason for the return. We will reply with the instructions and the return address. Returns sent without prior authorization will not be accepted.

Conditions

• The request must be made within 30 days of delivery.
• The item must be unused, in perfect condition and in its original packaging, with all its parts and tags.
• For change-of-mind returns, return shipping costs are paid by the customer.

Damaged, defective or wrong items

If your order arrives damaged, defective or is not the item you ordered, let us know within 30 days by sending a photo or video to flameblazerservice@outlook.com. In these cases we will send you a replacement or a full refund, at no cost to you.

Refunds

Once the returned item has been received and inspected, we will process the refund to your original payment method. The time it takes to appear in your account depends on your bank or payment provider. Service add-ons (such as Package Protection or the Surprise Gift) are non-refundable once the service has been provided.

WESTERNPACKCO reserves the right to refuse returns that do not meet these conditions.