Privacy policy

Privacy Policy – WESTERNPACKCO

Last updated: October 17, 2026

WESTERNPACKCO operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). WESTERNPACKCO is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in it.

Personal information we collect or process

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information: contact details such as your name, address, billing address, shipping address, phone number and email address; financial information such as credit or debit card numbers, payment card information, transaction details, form of payment and payment confirmation; account information such as your username, password, security questions, preferences and settings; transaction information such as the items you view, put in your cart or wishlist, purchase, return, exchange or cancel, and your past transactions; communications with us, such as the information you include when you send a customer support inquiry; device information such as information about your device, browser or network connection, your IP address and other unique identifiers; and usage information, such as how and when you interact with or navigate the Services.

Personal information sources

We may collect personal information directly from you, for example when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information; automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; from our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; and from our partners or other third parties.

How we use your personal information

Providing, tailoring and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews and create a customized shopping experience. Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail, and showing you online advertisements for products or services on the Services or other websites. Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. Communicating with you. We use your personal information to provide customer support, be responsive to you and maintain our business relationship with you. Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, to investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including: with Shopify, vendors and other third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping); with business and marketing partners to provide marketing services and advertise to you; when you direct, request or otherwise consent to our disclosure of certain information to third parties; with our affiliates or within our corporate group; and in connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information: the right to access or know, the right to delete, the right to correct, the right of portability, and the right to opt out of the sale or sharing of your personal information or its processing for targeted advertising. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser you use to visit the website. You may also manage your communication preferences: you can opt out of promotional emails at any time by using the unsubscribe option displayed in our emails. If you reside in the UK or the European Economic Area, you may also have the right to object to or restrict processing and to withdraw consent. You may exercise any of these rights where indicated on the Services or by contacting us using the contact details below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, and we will respond within the time frame required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with your local data protection authority.

International transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at flameblazerservice@outlook.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.